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12 Things Clients Will Never Get From ChatGPT and How Law Firms Can Use This Gap to Grow

Wednesday, March 11, 2026
12PM to 1 PM PST

Clients are increasingly using ChatGPT for guidance on divorce, custody, support, timelines, filing strategy, and more. While the technology is helpful in general ways, it often produces incorrect, misleading, or incomplete information. These gaps create confusion for clients and significant opportunities for law firms to provide clarity and expertise.

This session breaks down:

  • The 12 things ChatGPT cannot deliver in family law
  • The risks clients face when relying on AI for legal decisions
  • Why AI produces incorrect answers in state-specific matters
  • How firms can educate clients before they come in
  • How these AI gaps can convert uncertain users into high-value clients
  • How attorneys can position themselves as trusted experts in an AI-heavy world

This session is designed to help firms use AI trends to strengthen trust, increase consultations, and grow revenue.

Ben Barry

Chief Operating Officer, Moradi Neufer LLP

Ben oversees all operational, financial, administrative, and talent functions at Moradi Neufer LLP. With more than 20 years of leadership experience across law, finance, healthcare, and insurance, he is known for building high-performing teams, optimizing workflows, and leading multimillion-dollar initiatives. Ben previously served in senior roles at large global law firms and major corporations. His work has generated more than 100 million dollars annually across different industries.

Joey Tran
Joey Tran

Partner, Co-Founder, Acceleron Law Group

Joey specializes in advising emerging growth companies through every stage of their corporate journey. With extensive experience across technology, Web 2.0, and life sciences, he guides founders through financings, acquisitions, and key strategic decisions. Having led more than $230 million in financings and over $740 million in M&A transactions, Joey brings practical, business-focused legal support that helps companies grow with confidence.

Join our expert Matthew Kaing for an insightful session on security risks and usage rules in AI for legal professionals. Don’t miss this opportunity to enhance your firm’s tech strategy.​

Matthew Kaing
Michael Kaing

Data Security & IT Expert

24+ years helping small law firms run more efficient, secure, and productive practices.

Meet the Organizers

After decades advising law firms on marketing, ops, and technology, we created Law Firm Growth Ideas to share what works now. Each month we bring you expert-led, actionable learning, no fluff, just field-tested ideas to help your firm grow from experts who have been there and done that.

Sharon Means, CPA
Sharon Means, CPA

Fractional Integrator – Clarity, Accountability, and Growth Playbooks for Law Firms.

With a background as a CPA and 5+ years as a Fractional Integrator, Sharon focus exclusively on helping law firms (running on EOS, The Entrepreneurial Operating System)  perform more effectively.

Joseph Marchelewski

Law Firm Public Relations Expert

A 22+ year legal marketing and PR leader who has built teams, led major campaigns, and partnered with top firms to drive media, BD, and measurable growth.

Matthew Kaing
Matthew Kaing

Data Security & IT Expert

IT and cybersecurity specialist with 24+ years supporting small law firms. Founder of eSudo, a Silicon Valley firm focused on secure, reliable systems that help legal teams work more efficiently.

Gaurav (Rav) Mendiratta
Gaurav (Rav) Mendiratta

AI Tools and SEO Expert

LinkedIn Top Voice with 15+ years helping law firms scale through AI-powered marketing and tools, turning complex technology and modern marketing into clear, measurable growth.

Sharon Means, CPA
Sharon Means, CPA

Fractional Integrator – Clarity, Accountability, and Growth Playbooks for Law Firms.

With a background as a CPA and 5+ years as a Fractional Integrator, Sharon focus exclusively on helping law firms (running on EOS, The Entrepreneurial Operating System)  perform more effectively.

Joseph Marcheski

Law Firm Public Relations Expert

A 22+ year legal marketing and PR leader who has built teams, led major campaigns, and partnered with top firms to drive media, BD, and measurable growth.